Note: these instructions are for owners who's operator have enabled our ID Verification service to allow owners to self-manage their Direct Deposit or Address Change settings.
Access Payment Settings
First make sure you are signed in to MineralAnswers.com.
Click your name in the top right corner of the screen.
Select Payment Settings from the dropdown menu.
Start Identity Verification
On the Payment Settings page, click the blue and white button labeled Start Your Identity Verification.
Begin verifying
You can now click Begin Verification.
Our verification process uses a third party, trusted service for secure identity verification.
Type of verification
The type of verification you choose depends on who this account represents. This article helps those trying to verify a Business.
Verify Your Identity
Select your country from the dropdown menu.
Choose the type of photo ID you want to upload.
Photos
Note: If your computer doesn’t have a camera or you don't have a photo ID on your computer, you can choose to continue on another device and you can use a QR code, email, or text to continue the process on another device.
Use your computer's camera to take a picture of your ID, or upload an existing photo. (Your browser may ask for permission to use your camera. Click Allow.)
Align your ID with the camera and click Take Photo.
If you aren’t happy with the photo, you can always retake it.
Review Your Information
Make sure we captured your information correctly.
Complete Biometric Verification
Use your camera to complete a biometric reading of your face by turning your head
Follow on screen instructions: Look into the camera and slowly turn head left, pause, then right. If it doesn't work, try removing your glasses.
Your business information
Enter your business information and click Continue. It’s important that this information matches up with the formation document that you will upload next.
Upload articles of incorporation
The last step is to upload your articles of incorporation or business formation documents. Simply click Upload, select your documents (usually a PDF) then click Submit. We then scan your documents then send them to your operator for approval.
Step 10: Upload W-9
The last step is to upload a W-9. Simply click Upload, select your documents (usually a PDF) then click Submit. We then scan your documents then send them to your operator for approval.
Approval
Now that your operator has been notified, they will review the documents submitted then let you know if they have been approved, declined, or of if they need additional information.
